Customer Feedback

"I had some issues with the product, which I think were probably down to the original manufacturer rather than Drinkstuff, but it was sorted very quickly, and the correspondence was prompt and polite. Couldn't be happier."

"Delivery was fast - product was pristine - we are very pleased."

"Items were dispatched quickly and you e-mailed to keep me up to date with how my order was going. Would recommend you and will use you again."

"We have ordered from your shop before and we have been really happy with the items and the costs. We would continue to use you for our playing cards as you are the best in the market for 100% plastic cards, plus we would use you in general also as we have been happy with the service and communication."

"I found this company very efficient, friendly and co-operative. They were very fast at solving any problem with the goods I ordered and their Customer Service was Excellent. Their Delivery service was second to none and I would highly recommend them."

"They were just what I wanted. In perfect condition. Shipping very fast. Many thanks, have recommended u 2 my friends. Happy Xmas."

"Excellent ordering and super fast delivery. We haven't used our Lay Z Spa yet as it is a Christmas present - so will comment when we have."

"I found exactly what I was looking for - a present for son-in-law. The glasses were delivered promptly, were well packed and very good value for money."

"Arrived very quickly. Son happy with the BBQ novelty condiment set. On seeing it I think it overpriced."

"I was very satisfied with your service and the quality of the Ice Bag products which I bought from your website. Thanks."

"The order section online was very easy to follow and efficient. The follow up email to inform me that you received my request and when it would be delivered was brilliant. Especially the one informing me on what day and at what time - many thanks - and the product (portable ice maker) is brilliant."

"Excellent service, quick delivery and great goods. Would recommend to anyone wanting this kind of stuff, my newly built bar is now complete. Thank you very much, will be straight back to you should I need anything else."

"Received a large order which had 2 items broken, telephoned Drinkstuff and 2 replacements were sent out straight away and received the following day, excellent service."

"I ordered a German drinking boot as I am getting married in May and the theme is festivals. I searched everywhere and finally found one. I love it that much I need to order 4 more for my centre pieces on the tables. Thanks so much xxx"

"Excellent bar stools, super fast delivery, BARGAIN."

"Very impressed with the service. Speedy delivery, everything well packaged and all items received. Many thanks."

"Have dealt with this company before. Great easy to use web site. Lots of different gift ideas & products. Everything I have ordered has been of good quality. Excellent customer service, communication and quick delivery. Can and have recommended to others."

"All was fine."

"excellent service really good products and quality will gladey do more business in the future many thanks"

"Excellent service and delivery as always - thank you!"

"Quality goods and delivery as promised. Reasonably priced. Happy with product and services and would definitely deal with them again."

"Well done, delivered really quickly, out of the 14 glasses I ordered only one breakage but that was replaced immediately. Now I'll see what else I 'need.'"

"The table arrived with two broken cup holders, due to delivery lorry(?) and I was refunded some money off. Apart from that it's a great table apart from the shabby gluing of the cup holders, and the holes not being cut properly? I do hope it lasts as it's a great table apart from that and it needs a carry bag?"

"Delighted with item, it is a shame that the cost of the postage is so high, classed as the highlands but we are in Morayshire which also encompasses AB post codes too."

"Very pleased with my order. It was well packaged - I was worried about it arriving in one piece but it was perfect. Have got it for a present for my brother and I'm sure he'll love it."

"Very pleased with cost and quality of item. Order was packed extremely well and I was very pleased with the level of protective packaging for the Cactus Margarita Glasses. Order was dispatched very quickly. Will definitely use this site again."

"Excellent and prompt despatch."

"OUTSTANDING service, I ordered 4 bar stools, they were delivered in good time, unfortunately 2 were too damaged to be used, there was damage done to the sides of the seat which looked as if it was due to the courier throwing the boxes into the back of the van! I ring Drinkstuff up and explain the situation and they agree to send out 2 brand new ones out. These come within 2 working days, then find out that one of the two has damage on it as well. So I ring Drinkstuff back up again and they agree to send another new one out which came first class and this one was in good condition. I would totally recommend this company to anybody! I have never been treated so well by an after sales team by any other company, I will definitely be returning to this site if I need to buy something else for the house. Thanks."

"Quick delivery option arrived exactly when instructed it would. Great finishing touch to an amazing birthday party. Thanks."

"Ordered a revolving drinks optic for my son's bar for Christmas. It arrived safely and quickly and appears to be excellent quality, although I haven't tried it, unfortunately!! I'm sure he'll be thrilled with it."

"Excellent service extremely prompt very pleased with item ordered, would certainly recommend your company to family and friends."

"Easy to use website, easy to find all sorts of great items, and my order arrived the next day."

"Ordered 5 assorted bar mirrors Monday evening, arrived Thursday morning, packaging great. Will definitely be using Drinkstuff again. Many thanks, great service."

"Speedy delivery and the product (Quadro Jug) good value for the monies spent."

"Needed some extra brandy glasses for a dinner party. Found just what I needed on the website. Order was delivered a couple of days later. Simple, efficient & at a price within budget. Many thanks."

"Excellent service and product. From start to finish I have received only the best attention and goods are fabulous and exactly what I ordered and better. I would highly recommend the company to anyone."

"These are a top-quality product, beautifully made and surprisingly heavy. Well worth the price!"

"I have just received the cocktail starter pack and a few other extras. I was delighted with the quality of the product at an excellent price. The Bar Book is fantastic and I am now in the process of stocking my drinks to get ready for a cocktail Christmas."

"Easy website to negotiate, well stocked and quick delivery."

"Excellent product! Came promptly and well packed for glass, will have great fun!"

"The goods I ordered were exactly what I wanted. Good quality variety of coffee cups & saucers that were not over priced when compared to every other place I looked to buy them."

"Pretty good service. I did my order over the phone, very helpful. Some of the order was not available but was very happy with the help from the sales person I talked to. They sorted it for me."

"We were very happy with the service."

"Can't fault the service of this company, order was delivered in a couple of days and all present and correct. Products were all reasonably priced compared to other sites, as was the delivery charge."

"One of the neon letters I ordered didn't work when it arrived, so I rang Drinkstuff to inform them. After a short conversation to make sure it was a faulty item, they sent a replacement within a couple of days. Great service, we'll use them again!"

"Everything was simple and easy to do including ordering all the way to tracking the item. The tracker told me a time for next day delivery and it came in between that time. Very reliable and very pleased with the product. I will definitely use the site again and will definitely recommend you to friends and family. Thanks guys!!"

"Excellent Service. Very quick delivery and everything very well packaged. Good value for money too! Will definitely shop here again and recommend the site to family and friends."

"Thanks for superb service. The goods I sent for were of great quality. Once again thanks."

"I used the Polluted Glasses when my mother-in-law arrived on one of her fact finding visits. Lucky for me she had packed a sense of humour so I'm still in the will."

"I have used Drinkstuff twice now and will keep returning. Good quality products at a good price. However what really stands out is the quality of customer service you receive. I do 80% of shopping online and Drinkstuff are market leaders in my eyes."

"I haven't used the glitter gun yet as they are for a xmas party. They are small enough to get into a handbag and are very light. Delivery was super fast."

"Fast delivery and well packaged. Will deal again in future."

"Hi guys... Usually I would be singing your praises, however, the Bloody Energy Potion was DISGUSTING! I bought two for a halloween party, tried one with a friend and still have a unopened one.... unless my mother has chucked it. Really wasn't nice at all..."

"Very happy with my measure bracket, shame I did not realise there was no optic with it - d'oh, should have been obvious but now will have to fork out another lot of p&p to get it."

"Excellent service. Regular emails as to progress of the delivery. Arrived on time. Well packaged so no breakage of glassware. Glasses just as description. Thank you!"

"Fantastic service, easy to use website! Descriptions are spot on, and you know exactly what you're getting! Will definitely shop here again! Thanks!"

"Came Fast, came well packaged, I just need to find some great coloured drinks to go inside."

"I recently bought a wine decanter set as a present, which was great apart from some discolouration on the funnel. I phoned Drinkstuff who immediately checked their other stock to compare. I was disappointed to hear that every one of these items had similar discolouration, therefore they did not consider it to be a problem. However, the person on the phone was extremely helpful and polite and gave me £5 off my next order because I was not 100% satisfied with the product. Although this did not solve the problem, I was very impressed and would definitely shop here again."

"Received quickly and at a reasonable price, thank you"

"Item was just as described and arrived quickly!!"

"6 Bar optic set with measures are up and fully working in our bar at home!!! We paid for speedy delivery and it came as requested and we were even able to track the time of delivery. It even arrived in the time slot allocated. Very pleased and we look forward to placing another order with you soon. Thank you."

"My son recommended your site and I have had such brilliant service from you I would indeed recommend you to friends and family!"

"Just wanted to say that the items I bought were in excellent condition, good quality and arrived well packaged really quickly so thanks very much."

"I ordered the combination bottle lock - it came very quickly with nice packaging and it doesn't look like cheap stuff, but like a proper chrome elegant item. It works perfectly as well, especially to keep my single malt whisky "protected". I bought the item via cashback site and the cashback has also been tracked very quickly. I am very happy of that kind of service and I will keep in touch to find some more products in the future from drinkstuff.com"

"Really love the margarita glasses, go perfect with the Ice Republic Margarita Mix purchased, one glass did arrive with a crack and after an email was sent I got a replacement glass sent straight away, excellent service. Will definitely be ordering again."

"Very good quick and efficient service. Would use this company again."

"Placed my order in the evening and it arrived 2 days later perfectly packed with nothing broken or missing. Will definitely use your site again. Excellent service!!"

"Delivered quickly and in good order many thanks."

"Arrived very quickly, looks lovely but it is an xmas pressie so can't tell you much about it at the moment."

"l had specific requirements on delivery dates, my order was received exactly when l needed it. Also the quality of the glassware was super. Well done on both counts. l will willingly recommend Drinkstuff."

"Quickly delivered and item exactly as expected."

"Speedy delivery, excellent packaging, great product, my husband will love them."

"Great to do business with, very useful and good communication."

"I ordered some glasses on Monday as a surprise. They arrived Wednesday!! Packaged beautifully. Very impressed."

"Brilliant free delivery service, fridge arrived within 5 days of order, including the weekend, and with hassle free VAT zero rated. So many online sites find dealing with the Channel Islands a problem it was refreshing to find one that makes it function so easily. Thank you."

"Delighted with mugs. Excellent service. They arrived very promptly but one was damaged and after one phone call a replacement arrived the next day, so very impressed. Would definitely use again."

"I was amazed at how quickly the order arrived. The ice bags were exactly what I wanted and it made a superb present for a friend. All at the party were very taken with them. I first saw these in France and was delighted that you had them. Thank you."

"I bought the 4 pack Fosters pint glasses a couple of weeks back. They were dispatched very quickly and the courier service was amazing! I got an email on the delivery date with an estimated time of arrival between 14:50 and 15:50, the package arrived at 15:50 on the dot! was very impressed! The courier was very polite and professional which is more than can be said for some of the others out there. Packaging of the product was class, large box filled with more than enough bubble wrap and another box within containing the glasses which were also well packaged. Will definitely be using Drinkstuff again in the future."

"Excellent service, placed order on Sunday evening received goods Tues morning. COULDN'T BEAT IT. All packaging intact and delicate glassware intact!!!! Will use again."

"This was my first online order with Drinkstuff and I was impressed with the speed of service. I will be using them again."

"A fantastic service - Ordered a blow up Jacuzzi for a friends birthday on the Sunday night and it arrived on the Tuesday afternoon. Had emails informing me exactly how my order was progressing and I was provided with excellent delivery tracking information - would highly recommend this company."

"Prompt delivery with online tracking of parcel. Very well packaged on arrival, and all goods excellent and very good value for money. Many thanks!"

"The shot glasses I received were more than I expected! Everything was well packed and was received right on time for my friend's birthday! Thanks again!"

"The response throughout the whole order process was quick and efficient. Would definatley recommend this company."

"2nd order from them, very prompt delivery, excellent goods Thanks"

"I received my order within a few days of ordering it! I asked for you not to write on the package where it had come from, and you didn't as it was a gift for someone I live with! Very good, will shop with you in the future!"

"Having been a former Royal Mail delivery postman with 10 years experience, I can confirm that the fragile goods I ordered on line from Drinkstuff, arrived very promptly indeed as well as being professionally packed to an exceptionally high standard with their use of a 'babies cradle' design shredded cardboard mould inside the box which resulted in the goods remaining in a perfect undamaged condition with no breakages!"

"Ordered items were out of stock, but an approximate delivery date was given. The items were received in the warehouse sooner than anticipated and were dispatched earlier. I was kept informed about the progress of my order, which arrived in perfect condition."

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"Great website - easy to navigate. Placed first order which arrived well packaged and as per my order and then placed second order shortly after. Great stuff for all occasions. Picked up drinks accessories at good prices for home entertaining as well as a nice champagne bucket & stand to give Christmas dinner that extra touch! Also got a few Christmas presents for friends. Orders arrived a couple of days after with no problems. No hesitation recommending this site, I'll be using them again."

"A high quality product; I was very favourably impressed. What impressed me more, however, was the speed of delivery. These glasses were ordered on the afternoon of 7th October, and they reached me on the following morning! Thank you."

"First class service. Alex."

"Your site had it for the cheapest I could find (although still a little expensive in my mind!), kept me up to date via email throughout the delivery process and was exceptionally packaged when it arrived. Thanks very much!"

"Item ordered was for a birthday present, needed quickly. Ordered at weekend delivered early next Tuesday... fantastic. Good quality, well packed, could not fault service in any way."

"Quality product and fast delivery."

"The service was excellent - I was able to track due delivery time and this took place within the time stated. Thank you."

"Quick order, cheap price and quick delivery. Very impressed."

"Very professional service and goods supplied of excellent quality. Very satisfied customer."

"My order was delivered promptly, (very good) The item itself was good quality, (good) But, it was poorly packed and as a result the box (product packaging) it came in was crushed, (poor) I wouldn't normally care as long as the item itself is not damaged, but as it is a gift, it looks like a pretty poor effort."

"I have used Drinkstuff many times and I find delivery and packaging excellent. On this occasion even though delivery /packaging was excellent unfortunately the item I ordered (Inflatable Beer Cooler) had a hole in it and as I needed for a party the next day I had to tape the cooler so I could use it rather than send it back. I will use Drinkstuff again but disappointed on this occasion!!"