Customer Feedback
Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
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"Needed my glasses to take with me on a trip so I needed them fast. You guys came through for me. Cheers!"
Jim, Mon 18th April '11
"Thanks for the fast and speedy service. The glasses arrived safely and very well packed. Unfortunately, I will have to repack same for their journey to America where I am sure that they will be used regularly by a friend who is an avid Boddingtons and Guinness fan."
Max Benson, Mon 18th April '11
"Dealt with in a speedy and first class service. Product all that I expected. Thank you... and I will deal again."
Max Benson, Mon 18th April '11
"Very pleased with my order, was a fast delivery and I am thoroughly enjoying the products I bought."
Maria Lloyd, Sun 17th April '11
"The beautiful glasses arrived very quickly and were really well packed. Thank you so much for the fantastic service."
Julia Elfred, Sun 17th April '11
"Thanks, a good service, will shop with you again."
Alan Youens, Sun 17th April '11
"Well packaged and fast delivery, recommended!"
Jon Dewsnap, Fri 15th April '11
"Excellent product and service - promptly dispatched and very well packaged. Highly recommended!"
Stephen Hinton, Thu 14th April '11
"Excellent service fast delivery."
Terence Bull, Thu 14th April '11
"Great products, great service."
Jane Stephany, Thu 14th April '11
"Drinkstuff is a great company with lots to offer for your home bar. When my order arrived one small item was damaged, when I rang they were very helpful and the next day a new item arrived."
M Nisbet, Wed 13th April '11
"I was delighted to find traditional pint beer mugs that I had been seeking for ages. I ordered 4 and they arrived, well packaged, very quickly. Will I order again? - I have no doubt that I will because such excellent service it is not taken for granted these days."
Neil, Wed 13th April '11
"Speedy delivery. Glassware well wrapped. Very pleased with the Irish coffee glasses. Very reasonably priced."
Diana, Wed 13th April '11
"Looking for something for the brother who has everything. Quality product at a good price and excellent delivery service.... thx"
Debbie Lumley, Wed 13th April '11
"The service and products were excellent."
Julie, Tue 12th April '11
"This is one of the best bar suppliers I have used for a long time, will always use you."
Davy Dieotn, Mon 11th April '11
"Thrilled and delighted with the product, and absolutely amazed at the speed with which it was delivered. Highly recommend this company."
Patricia Prescott, Mon 11th April '11
"I would like to take this opportunity to thank you for your very helpful and very efficient service. I ordered my goods and they where delivered promptly and were exactly as described. I would definitely use this company again."
Linda Reynolds, Mon 11th April '11
"Very good service, very fast delivery, good condition!"
Yuri Kononov, Mon 11th April '11
"I am pleased with everything I have had from you."
Gillian Macdonald, Mon 11th April '11
"I ordered the DIY straws and Artistic straws for a youth event featuring a juice bar and they went down really well with the youngsters. The DIY straws were set up so you could drink from three glasses at once, and a couple of volunteers had fun tying knots in the the bendy ones! Thanks for your help making our event great fun."
Alex, Mon 11th April '11
"Very good products, nice and professional service. Very quick delivery, as I ordered in the morning and it was dispatched the same day. I'll definitely come back."
Magdalena Pietras, Mon 11th April '11
"I ordered from the web pages, and the goods were accurately described and delivered well packed and quickly."
John Kane, Sun 10th April '11
"Arrived on time in good packaging."
John Keeling, Sun 10th April '11
"Item exactly as described, suitably packaged and arrived promptly on time. Brilliant service, would recommend and shop again."
William Cameron, Sun 10th April '11
"Great selection of products (I had been hunting for this style of drinking glasses for about a year), great service, delivered on time."
Nick Mackin, Sat 9th April '11
"Thank you, your service was very good. 2 glasses arrived broken and were replaced within 48 hours. Thank you."
Charles Milligan, Thu 7th April '11
"Very prompt service, thank you."
J Eley, Thu 7th April '11
"Products ordered arrived earlier than expected, were exactly what i asked for,and very reasonably priced. Well done and thanks!"
Phil Golding, Thu 7th April '11
"I ordered 5 packets of Pat O Brien's Hurricane Mix and cannot fault the product or the packaging which were both excellent. There was no delay from Drinkstuff dispatching my order either, it was dispatched the day after I placed my order. What I have a complaint about though is The Royal Mail for the part they played. They took 11 days to get my parcel to me. So if it wasn't for them I would be giving Drinkstuff 5 stars instead of 3."
Alan Powers, Thu 7th April '11
"Husband loved the gifts. Excellent quality and goods were with me the next working day!! Thanks x"
Natalie England, Thu 7th April '11
"I got exactly what I asked for in the time frame that was specified on the website. My goods were well packaged and I was kept up to date through the website. Thank you very much drinkstuff."
Tim Clapson, Thu 7th April '11
"I had what I ordered within two days of placing. The goods were in excellent condition and are very good value for money. This is the second time I have used this company and it won't be the last."
Shell Gibson, Wed 6th April '11
"I am very satisfied with the service I received from drinkstuff. They even redelivered my parcel after I put down the wrong address. They were very helpful."
S Normanton, Wed 6th April '11
"Very prompt service and exactly what we wanted. Many thanks."
Anna Hare, Tue 5th April '11
"Can not fault drinkstuff for service, even though chocolate fountain wasn't working. Contacted them and they supplied a replacement and chocolate on next day delivery. Many thanks."
Nichola Wiltshire, Tue 5th April '11
"Very good quick service, delivered following day."
Angela Barden, Tue 5th April '11
"Cheaper on here than buying in store Aberdeen plus free delivery. Very speedy despatch. Will definitely use this site again."
Lori, Tue 5th April '11
"Customer service is friendly, prices are great and delivery is fast!! Had no problems with the order, glasses were well wrapped and boxed. Well be ordering more from drinkstuff.com in the future!!"
Kris Parmar, Tue 5th April '11
"Very quick delivery and product as described."
Claire Murray, Mon 4th April '11
"I ordered a poker table from Drinkstuff but it was damaged when I opened it. I sent an e-mail asking for a new table. Drinkstuff sent a replacement table the next day, which I thought was fantastic. The second table was perfect! Thanks for your quick and efficient customer service!"
Anthony Shotton, Sun 3rd April '11
"Excellent service. My order arrived very quickly and beautifully packed. I would have no hesitation in using drinkstuff again."
Frances Baxter, Sun 3rd April '11
"Good quality products and quick service and delivery time. Thanks drinkstuff."
S. Bamford, Sat 2nd April '11
"Very pleased with order execution - extremely quick despatch, well packaged, goods exactly as described and excellent value for money. I have no hesitation in recommending drinkstuff to anyone!"
Roy Sutton, Sat 2nd April '11
"I ordered 3 x packs of 25 beer mats. A bit disappointed that the packs were almost identical in content and therefore I got so many the same. I was hoping for more "real ale" beer mats, and most were not. Partly my fault for not checking properly."
Paul Heaven, Sat 2nd April '11
"This is the second time I have used this website and, I will continue to do so due to the excellent service I have received both times. Both of my orders have arrived next working day, which was very much appreciated. The quality of the glasses is outstanding. Keep up the good work :-)"
Karen, Fri 1st April '11
"I placed an order Sunday morning the goods arrived by Tuesday 10am. Price, order and time of delivery were all as stated on the website. Good service all round."
Kieran, Thu 31st March '11
"I was very pleased with my glasses - speedily delivered and well packaged. Would definitely recommend you and use again."
Ann Willis, Thu 31st March '11
"Very speedy service and very pleased with quality of product."
John Dunnery, Thu 31st March '11
"I ordered a bar stool from the website and I was particularly impressed with the efficiency of delivery - usually time of delivery cannot be confirmed but I was emailed on the morning with an hour delivery time slot which meant I did not need to be at home all day waiting. Many thanks."
Alice Clewes, Thu 31st March '11
"The cans of drink were as described and the delivery time exceptional. The name caused quite a stir, which was as intended. I wouldn't hesitate to recommend you to others and/or to use you again myself. Excellent service."
Mrs Diana Ward, Wed 30th March '11
"Good merchandise, very pleased with my order."
Alex Goudie, Tue 29th March '11
"After a great deal of time searching the web browsers for an online competitive service I could use. I decided to place an order with drinkstuff as the prices were very good. This is now the second order I have placed with drinkstuff and the service has been excellent on both occasions. The items have arrived in good order, on time and well packed. Very good service and would recommend, will definitely use again."
Adrian Kent, Tue 29th March '11
"I placed my order last minute for shot glasses. The process was easy, allowing them to be delivered to my neighbour. They were shipped fast, well packaged and I could track the delivery easily. Fantastic service, good value and would highly recommend. Keep up the good work!!!!!!"
Lisa Savory, Tue 29th March '11
"Great service, speedy delivery. Thanks!"
Philippa Batty, Tue 29th March '11
"Excellent service, quick delivery, great products - what more do you want?"
Kieran Hector, Tue 29th March '11
"Great service, really easy to use website. Kept me informed on my order's progress at all times."
Claire Lampitt, Mon 28th March '11
"A professional, helpful, friendly company with very prompt service."
Rebecca Shone, Mon 28th March '11
"Very happy with order, will order again in the future."
Alex Goudie, Mon 28th March '11
"Good seller, good descriptions, good prices and quick delivery."
Nat, Sun 27th March '11
"Received the tray damage and it looked used. I called the customer service line to report receipt of the damaged tray, who said I could have a full refund or replacement. I opted for the replacement which came next day, which was gleaming."
Mark Whyte, Sun 27th March '11
"Great service highly recommended, goods as described, ultra quick delivery."
James Gilmour, Sun 27th March '11
"I was 100% satisfied with the service I received from drinkstuff. I received my order within 3 days of ordering it and it was in excellent condition. I would definitely buy from this company again and would have no problem recommending them to my friends and family."
Brian Roberts, Sun 27th March '11
"I used you for a birthday gift and it was a great success, thank you."
Jacky Vipond, Sun 27th March '11
"Good company to deal with, prompt service and a quality product."
Paul Haldron, Sun 27th March '11
"After a mix up over the delivery address, probably my fault as I had to come out of the order and go back in again, the glasses were delivered the day after my son's birthday to his flat and left with a neighbour as he was working. The drinkstuff staff were very helpful and my son was delighted with the wine glasses. Thank you."
Valerie Robertson, Sat 26th March '11
"Great at all."
Gabriele, Fri 25th March '11
"Excellent range. Speedy delivery. Really well packaged. Very happy with the quality of the products purchased."
Andrew, Thu 24th March '11
"Quickly ordered item on line, sent confirmation and order delivery details promptly. Took delivery within 3 days hassle free. The mini fridge is as explained on the Drinkstuff web site, great product. I have used this company before and as before very pleased with the service. Keep up the good work."
Rose, Wed 23rd March '11
"Quick and efficient, I would definitely buy again from you."
Christine Spencer, Wed 23rd March '11
"Very efficient company to deal with, will use again."
Ian Gilmore, Wed 23rd March '11
"Quick efficient service. On arrival one of my glasses was broken, but a replacement was sent quickly and with no fuss. Thank you Drinkstuff."
Sandra Leonard, Wed 23rd March '11
"Found website through searching for shot glasses, prompt service, good quality items and great after sales when one cocktail glass was found to be damaged upon receipt of goods. Would recommend site to others no problem. Thanks."
Linda Mackay, Tue 22nd March '11
"The delivery of my order was prompt and was very well packaged. I would recommend Drinkstuff to my friends."
Vishakha Mehandru, Tue 22nd March '11
"All the things that we have ordered have been fantastic and easy to use except the wooden muddler was peeling before we used it so replaced with a metal one. Would buy stuff again."
Drinkstuff says: Thank you for your comments Cheryl. If you ever have an issue with an order or a product you receive from us you are welcome to contact our customers services team who will be happy to help.
Cheryl, Mon 21st March '11
"Great service, prompt delivery. Couldn't ask for better service, thank you."
Joan Wells, Mon 21st March '11
"The goods that I ordered came late. I could also not track my order online as the service was not available. Overall the goods were of good quality. Need to improve on delivery times. Besides, we do pay for delivery!!"
Drinkstuff says: Thank you for your comments Charles, and we're sorry that your order arrived late. We dispatched your order within 1 working day by 1st Class Royal Mail, unfortunately on this occasion we have both been let down by Royal Mail's delivery service.
Charles Simpasa, Mon 21st March '11
"Order arrived very quickly and as described. Thanks."
Liz Widd, Mon 21st March '11
"The Pint Tankards were exactly what I was after. Delivery quick, safe and very well packed. Many thanks."
Peter Vidgeon, Sun 20th March '11
"Excellent service - quick delivery, great (best) price and the bar stools were stylish looking!"
Annari, Sun 20th March '11
"Excellent delivery no problems."
Neil Woodrow, Sat 19th March '11
"Glasses were as described and delivered promptly with no problems."
Andrew Poller, Thu 17th March '11
"Very good fast service. Ordered Friday received on Monday."
Andrew Steer-Smith, Thu 17th March '11
"Excellent service - speedy delivery and cheapest by far on the internet. Would definitely use again and recommend to others. Many thanks."
Sarah Cannon, Wed 16th March '11
"Really easy to purchase online and delivery was super fast. Great service, would highly recommend."
Guy Morley, Tue 15th March '11
"Placed the order on a Monday night, delivered on Wednesday."
Michael Franks, Mon 14th March '11
"My order arrived very quickly and was great value - would definitely use again!"
Judy Mansley, Mon 14th March '11
"Thanks for quick delivery, I did order late and as it was a gift, I was extremely pleased that it came before the date."
Kerry Wilson, Mon 14th March '11
"We thought that our purchases were really good value for money and delivery was excellent. Well done drinkstuff... we'll be back soon!"
Jim & Linda Casey, Mon 14th March '11
"Good service."
Vicky Kell, Mon 14th March '11
"The glasses we purchased were used at a national conference and exhibition. Several visitors to our stand commented on the high quality of the disposable glasses. The speed of service was excellent as was the product quality so I would have no hesitation in purchasing from here again."
Nick Wain, Mon 14th March '11
"Thank you fast efficient order."
Helen King, Sun 13th March '11
"I ordered a barstool and received the goods promptly. However, it was damaged, I phoned up and was told a replacement seat would be sent out. I received the replacement and this was also damaged. It was apparent that a sharp item had damaged this seat as well. A third replacement (well packaged) arrived promptly and this was in good order. I was disappointed with the sequence of events and poor quality control but impressed with the efficiency the situation was dealt with. I am also pleased with eventual product."
Drinkstuff says: We're sorry that you had these issues with the transit of your bar stools Lena. It's good to hear that the final replacement reached you safely.
Lena Strang, Sun 13th March '11
"Great communication from start to finish, order packed well, would certainly use again."
Tina, Sun 13th March '11
"An excellent service from start to finish, will definitely use your services again as and when required. Thank you."
Paul Coggins, Sun 13th March '11
"Ordered the product, money came out, product delivered. Easy."
Peter Bannatyne, Sun 13th March '11
"The wine cooler arrived promptly, well packaged and the delivery instructions were followed so I didn't need to wait in. I will definitely use drinkstuff again. Thank you."
Robert Sunley, Sun 13th March '11
"the service that I received was of great value, the items that I ordered arrived within 3 days by post to the UK mainland, we are also looking into other products for the pub as the ones that we received were of great value."
Davy Dieton, Sat 12th March '11
"Excellent service no problems will use again."
Michael Graham, Fri 11th March '11
"I was very pleased with the price, quality and speed of delivery, but the only thing was we bought whiskey tumblers to give to guests with miniatures at our upcoming wedding. On the website it said gift boxed which we took to mean individually gift boxed but they're not, they're packed in sets of 6 in factory boxes. I thought calling that gift boxed was a bit misleading. Apart from that I was very happy with the glasses and the service."
Drinkstuff says: We're sorry that you felt mislead by the product description Will. As with most of our glasses, they are gift boxed in the sizes that they are sold in. So the pack of 6 glasses is in gift packaging rather than each glass individually boxed.
Will Taylor, Thu 10th March '11
